How Libraries and Librarians Help

How Libraries and Librarians Help

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Under a National Leadership Grant from IMLS, expert authors Durrance and Fisher have tested and developed the How Libraries and Librarians Help (HLLH) Outcomes Model to help library professionals effectively communicate their story by assessing the outcomes of library services. This unique model provides a step-by-step, context-centered method for assessing user outcomes and covers preparation, data collection, data analysis, and presentation of results, making it easy for libraries to apply the measurement tools to their own outcomes assessment. The book's tools and exercises for assessing user outcomes help libraries to strategize for outcomes assessment, while field-tested examples of user outcomes gleaned from several libraries that participated in the HLLH model provide real-world examples of this approach to measuring libraries' impact on individuals and communities.The booka#39;s tools and exercises for assessing user outcomes help libraries to strategize for outcomes assessment, while field-tested examples of user outcomes gleaned from several libraries that participated in the HLLH model provide real ...


Title:How Libraries and Librarians Help
Author: Joan C. Durrance, Karen E. Fisher, Marian Bouch Hinton
Publisher:American Library Association - 2005
ISBN-13:

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