Getting Past No
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law Schoolas Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youall learn how to: ac Stay in control under pressure ac Defuse anger and hostility ac Find out what the other side really wants ac Counter dirty tricks ac Use power to bring the other side back to the table ac Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You donat have to get mad or get even. Instead, you can get what you want! From the Trade Paperback edition.It will help you deal with tough times, tough people, and tough negotiations. You donat have to get mad or get even. Instead, you can get what you want! From the Trade Paperback edition.
| Title | : | Getting Past No |
| Author | : | William Ury |
| Publisher | : | Bantam - 2007-04-17 |
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