Cashing in

Cashing in

4.11 - 1251 ratings - Source

This fact-filled, powerful book by service industry entrepreneur and self-made success story John Tschohl tells you everything you need to know. This first-of-its-kind book is packed with valuable information in a clear-cut, hands-on format. You will quickly learn to: Capitalise on opportunities for career advancements; Integrate self-improvement thinking with key service concepts; Get the attitude through powerful affirmation techniques; Establish well-defined objectives for gratifying financial goals; Gain responsive win-win relationships with your managers and customers; Create strategies for accomplishment and recognition and hundreds of other techniques.The author of numerous articles and publications on customer service, Tschohl has developed and authored over 45 ... 1993), Tschohl teaches consumers how to effectively challenge bad customer service and gain satisfaction in dealing with anbsp;...

Title:Cashing in
Author: John Tschohl
Publisher:Best Sellers Publishing - 1994-06-01

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